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Service Home > Support > What is a False Alarm

FALSE ALARMS ARE COSTLY TO EVERYONE
 
False alarms take police away from real emergencies.

They can endanger responding authorities and your whole community. Setting off a false alarm is like dialing 9-1-1; the police will respond thinking there is a real problem. False alarms can lead neighbors to ignore your alarm if it goes off repeatedly. It's like "crying wolf" and can, in effect, make your security system seem less credible. False alarms may make you reluctant to arm your system - exposing your home or business to undetected breaches of security.
 

False alarms are generally caused by user error.

Many cities charge fines for excessive false alarms, so it is important for customers
to understand the operation of their security systems.


COMMON CAUSES OF FALSE ALARMS
 

  • Pets
    Security systems can be designed to accommodate indoor pets. However,
    if you acquire a pet after installation, you may need to have your system modified so pets will not trip indoor motion detectors or pressure pads.

  • Remodeling
    Your system was designed according to the original configuration of your home. False alarms may be caused by significant changes to that layout, even such interior changes as replacing window shutters with drapes, moving large furniture, and installation of fans or air conditioners. Further,
    it is recommended that a review of your security system design take place
    to ensure comprehensive protection after a remodel.

  • Visitors
    Train all trusted individuals who may visit your home (housekeepers, guests, maintenance) on your security system's operation.

  • Moving objects
    Balloons, large plants and objects that may fall are common causes of false alarms. Before arming your system, place these objects in a room where they may not trip a motion detector.

  • Doors and windows
    Be sure to close doors and windows securely, as they may trigger an alarm if blown open. Install appropriate locks to help secure them from wind, pets
    or intruders in your home.

  • Bugs, pests or dust on a sensor lens
    Smoke detectors and motion sensors should be cleaned regularly.

  • Circuit breakers that are turned off
    Alarm equipment must always be powered. Circuit breakers that are not powered can trigger a false alarm.

  • Malfunctioning equipment
    Alarm activations for no apparent reasons may be an indication of faulty equipment.

    False alarms should not be caused by storms or severe weather conditions.
     
 

If you cannot determine the source of a false alarm, contact Protection24hour Service at 1-877-900-8220 as soon as possible.



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